Payment FAQs

I’m planning to use my insurance to cover therapy.‍ ‍

Great! Here’s what you need to know:

Individual Counseling

• Evermore Counseling Services accepts the following insurance: Dean Health Plan by Medica and Quartz Health Solutions.

• Coverage for in-person and telehealth services varies by plan and provider. Please confirm your insurance benefits before your first session. While we’re happy to provide general guidance, it’s your responsibility to verify coverage details, including copays, deductibles, and session limits.

What if Evermore isn’t in my insurance network?

We can still support you.

If we’re out-of-network, we can provide a monthly superbill for individual appointments—a detailed receipt you can submit to your insurance for potential reimbursement. You’ll pay the full session fee upfront, and your insurer may reimburse you based on your plan’s out-of-network benefits. See the bottom of the page for suggestions on utilizing “superbills” for reimbursement.

It’s your responsibility to confirm what’s covered and what you may owe based on your deductible, copay, or coinsurance.

Is it okay if I don’t want to use my insurance for therapy?

Absolutely—many people choose to pay privately. Common reasons include:

What forms of payment do you accept?

To make things easy, we accept:

Major credit/debit cards

FSA/HSA cards

Payment is due on the day of service. A card must be kept on file for session fees, copays, late cancellations, or no-show charges.

What is a Good Faith Estimate?

If you don’t have insurance or choose not to use it, you’re entitled to a Good Faith Estimate—a clear cost outline before you receive care. We’ll provide this in writing after learning more about your needs (e.g., weekly or biweekly sessions).

If your final bill is $400 or more above the estimate, you have the right to dispute it. For more information, visit cms.gov/nosurprises or call 800-985-3059